Veltrion coordinates regulatory and market-access work for organisations that may compete with each other, sometimes in the same market and the same therapeutic area. Conflicts are therefore a foreseeable feature of the business, not a rare event. They are managed by process, not by good intentions.
| Outcome | When it applies |
|---|---|
| Decline | The conflict is direct and cannot be managed, or managing it would require a client to accept a diminished service. |
| Accept with informed written consent | The conflict is indirect, both clients are told the nature of it, and both consent in writing. |
| Accept with separation | Distinct personnel and partners, separated files and access controls, with the arrangement disclosed. |
Where consent is required, it is sought before the mandate begins, never retrospectively.
Contracted partners must disclose competing engagements in the same product class and market before being engaged, and must notify us if one arises during a mandate. Failure to disclose is grounds for termination.
Advisers disclose their interests on appointment and on any change, and recuse themselves from matters in which they are conflicted.
Personnel must declare any personal or financial interest in a counterparty, partner or competitor, and take no part in decisions affecting it.
Declared conflicts, the assessment made, and the outcome are recorded in an internal register, which is reviewed periodically.
Questions about this document should be directed to info@veltrionlaboratories.com, marked for the attention of the Information Officer.