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Governance and policies

Conflicts of Interest Policy

Effective 4 August 2026 Version 1.0 Applies to Mandates, personnel, delivery partners and advisers Owner Veltrion Laboratories (Pty) Ltd

1. Why this matters here

Veltrion coordinates regulatory and market-access work for organisations that may compete with each other, sometimes in the same market and the same therapeutic area. Conflicts are therefore a foreseeable feature of the business, not a rare event. They are managed by process, not by good intentions.

2. What counts as a conflict

  • Acting for two clients with competing products in the same class and market, where the work would give one an advantage derived from the other.
  • An interest, financial or personal, held by Veltrion or its personnel in a counterparty, delivery partner, distributor or competitor.
  • A delivery partner engaged by Veltrion that is simultaneously engaged by a competing sponsor on the same product class and market.
  • An advisory board member whose employment or other role is inconsistent with the interests of a Veltrion client.
  • Any situation where a reasonable client would want to know before instructing us.

3. Screening, before mandate

  1. At scoping we record the product class, the target markets and the counterparty.
  2. That record is checked against existing and recent mandates, and against advisory and partner interests.
  3. Where a potential conflict is identified, we assess whether it can be managed, and we do so before any confidential material is received.

4. How a conflict is handled

OutcomeWhen it applies
DeclineThe conflict is direct and cannot be managed, or managing it would require a client to accept a diminished service.
Accept with informed written consentThe conflict is indirect, both clients are told the nature of it, and both consent in writing.
Accept with separationDistinct personnel and partners, separated files and access controls, with the arrangement disclosed.

Where consent is required, it is sought before the mandate begins, never retrospectively.

5. Delivery partners

Contracted partners must disclose competing engagements in the same product class and market before being engaged, and must notify us if one arises during a mandate. Failure to disclose is grounds for termination.

6. Advisory board and external advisers

Advisory appointments are screened for conflict before any appointment is made or announced. We do not appoint an individual whose current employment would place them in conflict with their employer by serving, and we do not name any adviser publicly without their written consent.

Advisers disclose their interests on appointment and on any change, and recuse themselves from matters in which they are conflicted.

7. Personal interests

Personnel must declare any personal or financial interest in a counterparty, partner or competitor, and take no part in decisions affecting it.

8. Register

Declared conflicts, the assessment made, and the outcome are recorded in an internal register, which is reviewed periodically.

Contact

Questions about this document should be directed to info@veltrionlaboratories.com, marked for the attention of the Information Officer.